APA (7th ed.) Citation

Furterer, S. L. (2009). Lean Six Sigma in service: Applications and case studies. CRC Press.

Chicago Style (17th ed.) Citation

Furterer, Sandra L. Lean Six Sigma in Service: Applications and Case Studies. Boca Raton: CRC Press, 2009.

MLA (9th ed.) Citation

Furterer, Sandra L. Lean Six Sigma in Service: Applications and Case Studies. CRC Press, 2009.