Cover Image

Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems /

Bibliographic Details
Main Author: Hirata, Thomas T.
Format: Book
Language:English
Published: New York : CRC Press, [2009]
Subjects:
Production planning.
Customer relations.
Production control.
Manufacturing industries > Customer services.
Manufacturing industries > Quality control.
Description
Item Description:"A Productivity Press book."
Physical Description:vii, 107 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781420083811 (hbk. : alk. paper)
1420083813 (hbk. : alk. paper)