The benchmarking book : a how-to-guide to best practice for managers and practitioners /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Amsterdam ; Boston ; London :
Butterworth-Heinemann,
2009.
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| Edition: | 1st ed. |
| Subjects: |
| Physical Description: | xli, 454 pages : illustrations ; 23 cm. |
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| Bibliography: | Includes bibliographical references (pages [385]-392) and index. |
| ISBN: | 9780750689052 (pbk.) 0750689056 (pbk.) |