The benchmarking book : a how-to-guide to best practice for managers and practitioners /

Bibliographic Details
Main Author: Stapenhurst, Tim
Format: Book
Language:English
Published: Amsterdam ; Boston ; London : Butterworth-Heinemann, 2009.
Edition:1st ed.
Subjects:
Description
Physical Description:xli, 454 pages : illustrations ; 23 cm.
Bibliography:Includes bibliographical references (pages [385]-392) and index.
ISBN:9780750689052 (pbk.)
0750689056 (pbk.)