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Crisis management in acute care settings : human factors and team psychology in a high stakes environment /

Bibliographic Details
Main Author: St. Pierre, Michael
Corporate Author: SpringerLink (Online service)
Other Authors: Buerschaper, Cornelius, Hofinger, Gesine
Format: eBook
Language:English
Published: Berlin ; New York : Springer, [2008]
Subjects:
Crisis management.
Emergency medical services.
Emergency Medical Services > organization & administration.
Group Processes.
Critical Care > organization & administration.
Medical Errors > prevention & control.
Patient Care Team.
Personnel Management > methods.
Electronic books.
Online Access:Connect to the full text of this electronic book
Publisher description
Table of Contents:
  • The human factors: errors and skills
  • The challenge of acute healthcare
  • The nature of error
  • The psychology of human action
  • Human perception: the way we see things
  • Information processing and mental models: world views
  • Goals and plans: turning points for success
  • Attention: in the focus of consciousness
  • Stress
  • Strategies for action: ways to achieve good decisions
  • The key to success: teamwork
  • Speech is golden: communication
  • Leadership
  • Organizations and human error
  • Reliable acute care medicine.