ITIL Version 3 at a glance /

Bibliographic Details
Main Author:	Long, John
Corporate Author:	SpringerLink (Online service)
Format:	eBook
Language:	English
Published:	New York ; London : Springer, 2008.
Subjects:	Computer service industry > Management. Information technology > Quality control > Standards. Electronic books.
Online Access:	Connect to the full text of this electronic book