Service chain management : technology innovation for the service business /

Bibliographic Details
Corporate Author:	SpringerLink (Online service)
Other Authors:	Voudouris, Christos
Format:	eBook
Language:	English
Published:	Berlin : Springer, [2008]
Subjects:	Dienstverlening. Ketenbeheer (logistiek) Customer services > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	xviii, 308 pages : illustrations ; 24 cm.
Bibliography:	Includes bibliographical references (pages 287-302) and index.
ISBN:	3540755047 9783540755043
DOI:	10.1007/978-3-540-75504-3