APA (7th ed.) Citation

Sernovitz, A. (2009). Word of mouth marketing: How smart companies get people talking ([Rev. ed.].). Kaplan Pub..

Chicago Style (17th ed.) Citation

Sernovitz, Andy. Word of Mouth Marketing: How Smart Companies Get People Talking. [Rev. ed.]. New York: Kaplan Pub., 2009.

MLA (9th ed.) Citation

Sernovitz, Andy. Word of Mouth Marketing: How Smart Companies Get People Talking. [Rev. ed.]. Kaplan Pub., 2009.