Cover Image

Self-service in the Internet age : expectations and experiences /

Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Oliver, Dave, Romm-Livermore, Celia, 1954-, Sudweeks, Fay
Format: eBook
Language:English
Published: London : Springer, [2009]
Series:Computer supported cooperative work.
Subjects:
Internet service providers.
Internet > Economic aspects.
Internet > Social aspects.
Service industries > Data processing.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xii, 277 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1848002076
9781848002074
DOI:10.1007/978-1-84800-207-4