Building a customer service culture : the seven ServiceElements of customer success /

Bibliographic Details
Main Author: Martinez, Mario, 1967-
Other Authors: Hobbi, Bob
Format: Book
Language:English
Published: Charlotte, N.C. : Information Age Pub., [2008]
Subjects:
Description
Physical Description:xiii, 105 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references.
ISBN:1593119356 (pbk.)
9781593119355 (pbk.)
1593119364 (hardcover)
9781593119362 (hardcover)