Building a customer service culture : the seven ServiceElements of customer success /
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Charlotte, N.C. :
Information Age Pub.,
[2008]
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| Subjects: |
| Physical Description: | xiii, 105 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references. |
| ISBN: | 1593119356 (pbk.) 9781593119355 (pbk.) 1593119364 (hardcover) 9781593119362 (hardcover) |