http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
the biography of the enterprise-wide system or how SAP conquered the world
The dynamics of software packages -- Critique of existing knowledge -- The biography of artefacts framework -- Fitting standard software to non-standard organisations -- Generification work in the design of global solutions -- Technology choice and its performance : towards a sociology of software package procurement -- Industry analysts and the labour of comparison -- Passing the user : searching for expertise in globalised technical support -- Discussion and conclusions.
Includes bibliographical references (pages [303]-341) and index.
Routledge studies in technology, work and organizations ; 5