rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Cases on managing e-services
  name:
    name part: Scupola, Ada.
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: pau
    date issued: 2009
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xxiii, 299 pages : illustrations, maps ; 29 cm.
  abstract: "This book lays the theoretical foundations for understanding e-services as well as provide real life cases of e-services"--Provided by publisher.
  note: [edited by] Ada Scupola.
  note: "Premier reference source"--Cover.
  note: Includes bibliographical references (pages 269-288) and index.
  subject:
    topic: Electronic commerce
  subject:
    topic: Customer services
    topic: Technological innovations
  subject:
    topic: Service industries
    topic: Technological innovations
  classification: HF5548.32 .C3657 2009
  classification: 658.8/72
  identifier: 9781605660646 (hbk.)
  identifier: 1605660647 (hbk.)
  identifier: 9781605660653 (ebook)
  identifier: 1605660655 (ebook)
  identifier: 2008010312
  record info:
    record content source: DLC
    record creation date: 080306
    record change date: 20151109193934.0
    record identifier: in00002432556