APA (7th ed.) Citation

Friedlein, A. (2003). Maintaining & evolving successful commercial Web sites: Managing change, content, customer relationships, and site measurement. Morgan Kaufmann Publishers.

Chicago Style (17th ed.) Citation

Friedlein, Ashley. Maintaining & Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. Amsterdam ; Boston: Morgan Kaufmann Publishers, 2003.

MLA (9th ed.) Citation

Friedlein, Ashley. Maintaining & Evolving Successful Commercial Web Sites: Managing Change, Content, Customer Relationships, and Site Measurement. Morgan Kaufmann Publishers, 2003.