User-centered design stories : real-world UCD case files /

Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of...

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Bibliographic Details
Corporate Author: ScienceDirect (Online service)
Other Authors: Righi, Carol, James, Janice (Janice Sue)
Format: eBook
Language:English
Published: Amsterdam ; Boston : Elsevier/Morgan Kaufman, [2007]
Series:Morgan Kaufmann series in interactive technologies.
Subjects:
Online Access:Connect to the full text of this electronic book
Table of contents only
Publisher description
Table of Contents:
  • Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.