Up in the air : how airlines can improve performance by engaging their employees /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Ithaca :
ILR Press/Cornell University Press,
2009.
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| Subjects: |
| Physical Description: | xi, 222 pages : illustrations ; 24 cm. |
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| Bibliography: | Includes bibliographical references (pages [199]-213) and index. |
| ISBN: | 9780801447471 (cloth : alk. paper) 080144747X (cloth : alk. paper) |