Strategic customer management : strategizing the sales organization /

Bibliographic Details
Main Author:	Piercy, Nigel
Other Authors:	Lane, Nikala
Format:	Book
Language:	English
Published:	Oxford ; New York : Oxford University Press, 2009.
Subjects:	Customer relations > Management. Customer services.

Description
Physical Description:	xvi, 321 pages : illustrations ; 25 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	9780199544509 0199544506