The language of outsourced call centers : a corpus-based study of cross-cultural interaction /

Bibliographic Details
Main Author: Friginal, Eric
Format: Book
Language:English
Published: Amsterdam ; Philadelphia : John Benjamins Pub. Co., [2009]
Series:Studies in corpus linguistics ; v. 34.
Subjects:
Description
Physical Description:xxii, 319 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references (pages [307]-315) and index.
ISBN:9789027223081 (hb : alk. paper)
9027223084 (hb : alk. paper)