Information technology governance and service management : frameworks and adaptations /
"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Hershey :
Information Science Reference,
[2009]
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| Subjects: |
| Summary: | "This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher. |
|---|---|
| Item Description: | "Premier reference source"--Cover. |
| Physical Description: | xxiii, 495 pages : illustrations ; 29 cm. |
| Bibliography: | Includes bibliographical references (pages 443-482) and index. |
| ISBN: | 9781605660080 (hbk.) 1605660086 (hbk.) 9781605660097 (ebook) 1605660094 (ebook) |