How to say the right thing every time : communicating well with students, staff, parents and the public /

Bibliographic Details
Main Author: Ramsey, Robert D.
Format: Book
Language:English
Published: Thousand Oaks, Calif. : Corwin Press, [2009]
Edition:2nd ed.
Subjects:
Description
Physical Description:xv, 255 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 241-251) and index.
ISBN:9781412964074 (cloth)
1412964075 (cloth)
9781412964081 (pbk.)
1412964083 (pbk.)