Cover Image

The service providers /

Bibliographic Details
Main Author: Yagil, Danah
Format: Book
Language:English
Published: Basingstoke [England] ; New York : Palgrave Macmillan, 2008.
Subjects:
Customer services.
Customer relations.
Consumer satisfaction.
Dienstverlening.
Marketing.
Consumentengedrag.
Description
Physical Description:x, 236 pages : illustrations ; 23 cm.
Bibliography:Includes bibliographical references (pages 204-232) and index.
ISBN:9780230514973 (alk. paper)
0230514979 (alk. paper)