Cover Image

The intimate supply chain : leveraging the supply chain to manage the customer experience /

Bibliographic Details
Main Author: Ross, David Frederick, 1948-
Format: Book
Language:English
Published: Boca Raton, Fla. : CRC Press/Taylor & Francis, [2008]
Series:Series on resource management.
Subjects:
Business logistics.
Customer relations.
Description
Physical Description:xxii, 280 pages : illustrations ; 25 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9781420064971 (hbk. : alk. paper)
1420064975 (hbk. : alk. paper)