The Deming dimension /
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Knoxville, Tenn. :
SPC Press,
[1990]
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| Subjects: |
Table of Contents:
- pt. 1. Painting the backcloth
- 1. Deming's view of recent industrial history
- 2. Brief biography
- 3. 14 points, the diseases, and the obstacles
- 4. Variation and the control of processes
- pt. 2. Some fundamentals
- 5. Funnel experiment
- 6. Experiment on red beads
- 7. Operational definitions
- 8. Processes and systems
- 9. Deming cycle
- 10. Failures with figures
- 11. Is conformance to specifications good enough: the Taguchi Loss Function
- pt. 3. New climate
- 13. Joy in work
- 14. Innovation: not just improvement
- 15. Cooperation: win-win: backbone of the new philosophy
- pt. 4. Foundations of knowledge
- 16. Theory and the search for examples
- 17. Quality and best efforts
- 18. System of profound knowledge
- pt. 5. 14 points revisited
- 19. Point 1: Constancy of purpose
- 20. Point 2: The new philosophy
- 21. Point 3: Cease dependence on mass inspection
- 22. Point 4: End lowest-tender contracts
- 23. Point 5: Improve every process
- 24. Point 6: Institute training
- 25. Point 7: Institute leadership of people
- 26. Point 8: Drive out fear
- 27. Point 9: Break down barriers
- 28. Point 10: Eliminate exhortations
- 29. Point 11: Eliminate arbitrary numerical targets
- 30. Point 12: Permit pride of workmanship
- 31. Point 13: Encourage education
- 32. Point 14: Top management commitment and action.