Trust and reputation for service-oriented environments : technologies for building business intelligence and consumer confidence /

Bibliographic Details
Main Author: Chang, Elizabeth
Corporate Author: John Wiley & Sons
Other Authors: Dillon, Tharam S., 1943-, Hussain, Farookh K.
Format: eBook
Language:English
Published: Chichester, England ; Hoboken, NJ : John Wiley & Sons Inc., [2006]
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Item Description:Electronic resource.
Physical Description:xix, 349 pages : illustrations ; 26 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0470028262 (electronic bk.)
9780470028261 (electronic bk.)