Service modelling : principles and applications /
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| Format: | eBook |
| Language: | English |
| Published: |
Chichester, England :
Wiley,
[2006]
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| Online Access: | Connect to the full text of this electronic book |
| Item Description: | Electronic resource. |
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| Physical Description: | xxv, 267 pages : illustrations ; 25 cm. |
| Bibliography: | Includes bibliographical references (pages [249]-251) and index. |
| ISBN: | 0470018070 (cloth : alk. paper) 0470028653 (electronic bk.) 9780470018071 (cloth : alk. paper) 9780470028650 (electronic bk.) |
| DOI: | 10.1002/0470028653 |