Räisänen, V. (2006). Service modelling: Principles and applications. Wiley. https://doi.org/10.1002/0470028653
Chicago Style (17th ed.) CitationRäisänen, Vilho. Service Modelling: Principles and Applications. Chichester, England: Wiley, 2006. https://doi.org/10.1002/0470028653.
MLA (9th ed.) CitationRäisänen, Vilho. Service Modelling: Principles and Applications. Wiley, 2006. https://doi.org/10.1002/0470028653.
Warning: These citations may not always be 100% accurate.