CRM in real time : empowering customer relationships /

Performance-driven CRM : how to make your customer relationship management vision a reality /
by: Brown, Stanley A., 1946-
Published: (2002)

Why CRM doesn't work : how to win by letting customers manage the relationship /
by: Newell, Frederick, 1926-
Published: (2003)

Data mining techniques in CRM : inside customer segmentation /
by: Tsiptsis, Konstantinos
Published: (2009)

CRM at the speed of light : capturing and keeping customers in Internet real time /
by: Greenberg, Paul
Published: (2002)

CRM at the speed of light : capturing and keeping customers in Internet real time /
by: Greenberg, Paul
Published: (2001)

Just enough CRM /
by: Tourniaire, Françoise
Published: (2003)

CRM : redefining customer relationship management /
by: Peel, Jeffrey
Published: (2002)

Handbook of CRM : achieving excellence in customer management /
by: Payne, Adrian
Published: (2006)

Handbook of CRM : achieving excellence in customer management /
by: Payne, Adrian
Published: (2006)

The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability /
Published: (2003)

CRM at the speed of light : essential customer strategies for the 21st century /
by: Greenberg, Paul
Published: (2004)

The CRM project management handbook : building realistic expectations and managing risk /
by: Gentle, Michael, 1957-
Published: (2003)

How to win at CRM : strategy, implementation, management /
by: Kinnett, Seth
Published: (2017)

Using Microsoft CRM /
by: Brown, Laura
Published: (2004)

Connected CRM : implementing a data-driven, customer-centric business strategy /
by: Williams, David, 1963-
Published: (2014)

The dark side of CRM : customers, relationships and management /
Published: (2016)

ROI from CRM : it's about sales process, not just technology /
by: Gardner, Brian K.
Published: (2016)

CRM unplugged : releasing CRM's strategic value /
by: Bligh, Philip
Published: (2004)

Augmented customer strategy : CRM in the digital age /
Published: (2019)

Microsoft Dynamics CRM 4.0 : unleashed /
by: Wolenik, Marc J.
Published: (2008)

Microsoft Dynamics CRM 4 integration unleashed /
by: Wolenik, Marc J.
Published: (2010)

The relationship revolution : closing the customer promise gap /
by: Hochman, Larry
Published: (2010)

The complete guide to customer support : [how to turn technical assistance into a profitable relationship /
by: Fleischer, Joe
Published: (2002)

Accelerating customer relationships : using CRM and relationship technologies /
by: Swift, Ronald S.
Published: (2000)

Customer relationship management : the foundation of contemporary marketing strategy /
by: Baran, Roger J. (Roger Joseph), 1945-
Published: (2013)

Customer relationship management : the ultimate guide to the efficient use of CRM /
Published: (2001)

Customer relationship management systems handbook /
by: Sharp, Duane E.
Published: (2003)

Statistical methods in customer relationship management /
by: Kumar, V., 1957-
Published: (2012)

Statistical methods in customer relationship management /
by: Kumar, V., 1957-
Published: (2012)

Customer relationship management : the ultimate guide to the efficient use of CRM /
Published: (2001)

CRM fundamentals /
by: Kostojohn, Scott, et al.
Published: (2011)

Customer relationship management : organizational and technological perspectives /
by: Rajola, Federico
Published: (2003)

Customer relationship management : organizational and technological perspectives /
by: Rajola, Federico
Published: (2003)

Customer Relationship Management (CRM) for Medium and Small Enterprises : How to Find the Right Solution for Effectively Connecting with Your Customers.
by: Specchia, Antonio
Published: (2022)

The one to one manager : real-world lessons in customer relationship management /
by: Peppers, Don
Published: (2000)

Relationship marketing : management of customer relationships /
by: Bruhn, Manfred
Published: (2003)