Cover Image

SMILE! : make 'em laugh /

The SMILE! program models improving customer service "from the inside-out" with a positive attitude and a SMILE : Sincerity, Motivation, Integrity, Laughter and Enthusiasm, and was inspired by Seattle's singing bus driver Reggie Wilson.

Bibliographic Details
Corporate Author: SunShower Learning
Other Authors: Wilson, Reggie (Ernest Reggie), Leskowitz, Joel
Format: Video DVD
Language:English
Published: Seattle, WA : SunShower, [2002]
Subjects:
Customer services.
Customer relations.
Employee motivation.
Description
Summary:The SMILE! program models improving customer service "from the inside-out" with a positive attitude and a SMILE : Sincerity, Motivation, Integrity, Laughter and Enthusiasm, and was inspired by Seattle's singing bus driver Reggie Wilson.
Item Description:Videorecording.
Physical Description:1 videodisc (12 min.) : sound, color ; 4 3/4 in. + facilitator's guide (25 pages ; 26 cm.)
Format:DVD