APA (7th ed.) Citation

SpringerLink (Online service), Lu, J., Ruan, D., & Zhang, G. (2007). E-service intelligence: Methodologies, technologies and applications. Springer. https://doi.org/10.1007/978-3-540-37017-8

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Jie Lu, Da Ruan, and Guangquan Zhang. E-service Intelligence: Methodologies, Technologies and Applications. Berlin ; New York: Springer, 2007. https://doi.org/10.1007/978-3-540-37017-8.

MLA (9th ed.) Citation

SpringerLink (Online service), et al. E-service Intelligence: Methodologies, Technologies and Applications. Springer, 2007. https://doi.org/10.1007/978-3-540-37017-8.