The human element : understanding and managing employee behavior /
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| Format: | eBook |
| Language: | English |
| Published: |
Armonk, N.Y. :
M.E. Sharpe,
[2007]
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| Online Access: | Connect to the full text of this electronic book |
Table of Contents:
- Introduction
- Leading employees
- Understanding expectations
- Anticipating emotions
- Setting standards
- Evaluating problems
- Solving problems
- Conclusion
- Appendix: an example of a culture inventory.