APA (7th ed.) Citation

Guy, M. E., Newman, M. A., & Mastracci, S. H. (2008). Emotional labor: Putting the service in public service. M.E. Sharpe.

Chicago Style (17th ed.) Citation

Guy, Mary E., Meredith A. Newman, and Sharon H. Mastracci. Emotional Labor: Putting the Service in Public Service. Armonk, N.Y.: M.E. Sharpe, 2008.

MLA (9th ed.) Citation

Guy, Mary E., et al. Emotional Labor: Putting the Service in Public Service. M.E. Sharpe, 2008.