Customer care excellence : how to create an effective customer focus /

Bibliographic Details
Main Author: Cook, Sarah, 1955-
Format: Book
Language:English
Published: London ; Philadelphia : Kogan Page, 2008.
Edition:5th ed., Fully updated.
Subjects:
Search Result 1
by Cook, Sarah, 1955-
Published 2011
Book
Search Result 2
by Cook, Sarah, 1955-
Published 2002
Book