Cover Image

The celebrity experience : insider secrets to delivering red carpet customer service /

Bibliographic Details
Main Author: Cutting, Donna, 1966-
Format: Book
Language:English
Published: Hoboken, N.J. : J. Wiley & Sons, [2008]
Subjects:
Customer services.
Customer relations.
Consumer satisfaction.
Success in business.
Online Access:Publisher description
Table of contents only
Contributor biographical information
Table of Contents:
  • The Chicago pizza principle
  • Red carpet arrivals
  • Give 'em their chicken soup
  • The star of your show
  • Star power
  • Are you anybody?
  • The celebrity next door
  • Branding ovations
  • The booger principle
  • Be an A-list customer
  • That's a wrap.