Benchmarking performance indicators for water and wastewater utilities : 2006 annual survey data and analysis report /

Bibliographic Details
Corporate Authors:	American Water Works Association. Qualserve Benchmarking Program, American Productivity & Quality Center
Other Authors:	Lafferty, Angela K.
Format:	Book
Language:	English
Published:	Denver : American Water Works Association, [2007]
Subjects:	Water treatment plants > United States > Cost control > Evaluation. Water utilities > Customer services > United States > Evaluation. Water treatment plants > Canada > Cost control > Evaluation. Water utilities > Customer services > Canada > Evaluation. Benchmarking (Management) Water-supply. Sewage > Purification.
Online Access:	Table of contents only

Description
Item Description:	"Technical editor, Angela K. Lafferty."--Title page verso. "The Qualserve Benchmarking Program is a joint program of the American Water Works Association and the Water Environment Federation."
Physical Description:	ix, 81 pages ; 22 x 28 cm.
ISBN:	9781583215067 (softcover) 1583215069 (softcover)