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Customers for life : how to turn that one-time buyer into a lifetime customer /

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Bibliographic Details
Main Author: Sewell, Carl
Other Authors: Brown, Paul B.
Format: Book
Language:English
Published: New York, NY : Pocket Books, [1991]
Subjects:
Customer services.
Automobile industry and trade > Customer services > United States.
Automobile dealers > United States.
Public Relations.
Description
Physical Description:xxiv, 175 pages : illustrations ; 21 cm.
ISBN:0671747959 :
9780671747954