Business inside out : capturing millions of brand-loyal gay consumers /
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
Kaplan Pub.,
[2006]
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| Online Access: | Publisher description Contributor biographical information |
Table of Contents:
- The background
- Why reputation matters
- Evolution of gay consumers
- The essential role of research
- Counting gays
- The opportunity
- Gay buying power
- Corporate reputation and brand loyalty
- Gay media, connections, and community
- The strategy
- Steps for success: strategies in the real world
- Out for a test drive
- Understanding and managing backlash
- Resources.