http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
Governmental transparency in the path of administrative reform
Sunlight is the best disinfectant -- Two governmental narratives juxtaposed -- The impact of performance management -- The impact of customer service and employee empowerment -- The impact of contracting -- Analysis.
Includes bibliographical references (pages 117-129) and index.