How to be better at ... customer care /

Bibliographic Details
Main Author:	Foster, Timothy R. V.
Corporate Author:	NetLibrary, Inc
Format:	eBook
Language:	English
Published:	London : Kogan Page, [1999]
Subjects:	Customer services > Handbooks, manuals, etc. Customer relations. Consumer satisfaction. Electronic books.
Online Access:	Connect to the full text of this electronic book

Description
Item Description:	Electronic resource.
Physical Description:	vii, 168 pages : charts ; 23 cm.
Bibliography:	Includes bibliographical references (page 163) and index.
ISBN:	058538052X (electronic bk.) 9780585380520 (electronic bk.)