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Unlocking public value : a new model for achieving high performance in public service organizations /

Bibliographic Details
Main Author: Cole, Martin I., 1956-
Other Authors: Parston, Gregory
Format: Book
Language:English
Published: Hoboken, N.J. : John Wiley, [2006]
Subjects:
Government productivity > Evaluation.
Public administration.
Online Access:Table of contents
Table of Contents:
  • The public sector squeeze
  • Zeroing in on outcomes
  • Why is it so hard to measure public value?
  • Defining value
  • Measuring and analyzing public service value
  • Driving results
  • The key to unlocking public value.