Measuring information systems delivery quality /

"The book provides analyses and explains some of the contradictions and apparent paradoxes of many information systems quality perspectives"--Provided by publisher.

Bibliographic Details
Other Authors: Duggan, Evan W., Reichgelt, Han
Format: Book
Language:English
Published: Hershey, PA : Idea Group Pub., [2006]
Subjects:
Online Access:Table of contents
Description
Summary:"The book provides analyses and explains some of the contradictions and apparent paradoxes of many information systems quality perspectives"--Provided by publisher.
Physical Description:xx, 358 pages : illustrations ; 27 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1591408571 (hardcover)
159140858X (softcover)
1591408598 (ebook)