Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence /

"Simple and comprehensive resource for understanding the nation's leading business performance award." --cover.

Bibliographic Details
Main Author: Brown, Mark Graham
Corporate Author: American Society for Quality
Format: Book
Language:English
Published: New York : [Place of publication not identified] : Productivity Press ; American Society for Quality, [2006]
Edition:15th ed.
Subjects:
Description
Summary:"Simple and comprehensive resource for understanding the nation's leading business performance award." --cover.
Item Description:Covers the 2006 award criteria.
Physical Description:xviii, 360 pages : illustrations ; 28 cm.
Bibliography:Includes bibliographical references.
ISBN:1563273349