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Code red in the boardroom : crisis management as organizational DNA /

Bibliographic Details
Main Author: Coombs, W. Timothy
Format: Book
Language:English
Published: Westport, Conn. : Praeger Publishers, 2006.
Subjects:
Crisis management.
Communication in management.
Online Access:Table of contents
Table of Contents:
  • Introduction: crises do happen, so be prepared
  • Types of crises
  • Attacks on organizations
  • When things go bad
  • When the organization misbehaves
  • Crisis management
  • Crisis-sensing network
  • The crisis management plan as living document
  • Crisis management as DNA: Overcoming resistance to the crisis management process
  • Appendix A: sample crisis management plan elements
  • Appendix B: Department of Homeland Security fact sheet for NIMS.