The ultimate question : driving good profits and true growth /

Bibliographic Details
Main Author:	Reichheld, Frederick F.
Format:	Book
Language:	English
Published:	Boston, Mass. : Harvard Business School Press, [2006]
Subjects:	Customer relations. Consumer satisfaction. Customer loyalty. Employee motivation. Employee loyalty. Leadership. Success in business.
Online Access:	Table of contents

by Reichheld, Frederick F.
Published 2006

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