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The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition /

Bibliographic Details
Main Author: Ranadivé, Vivek
Format: Book
Language:English
Published: New York : McGraw-Hill, [2006]
Subjects:
Real-time data processing > Management.
Business > Data processing > Management.
Selling.
Customer services.
Consumer satisfaction.
Online Access:Table of contents
Description
Physical Description:xv, 239 pages : illustrations ; 24 cm.
Bibliography:Includes bibliographical references (pages 193-204) and index.
ISBN:0071450149