Cover Image

Electronic customer relationship management /

Bibliographic Details
Other Authors: Fjermestad, Jerry, Romano, Nicholas
Format: Book
Language:English
Published: Armonk, N.Y. ; London : M.E. Sharpe, 2006.
Series:Advances in management information systems ; v. 3.
Subjects:
Customer relations > Management.
Electronic commerce.
Description
Physical Description:xiii, 210 pages : illustrations ; 26 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0765613271