Bruton, N. (2004). Managing the IT services process. Butterworth-Heinemann.
Chicago Style (17th ed.) CitationBruton, Noel. Managing the IT Services Process. Boston: Butterworth-Heinemann, 2004.
MLA (9th ed.) CitationBruton, Noel. Managing the IT Services Process. Butterworth-Heinemann, 2004.
Warning: These citations may not always be 100% accurate.