http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
What makes some training topics so tough? -- The trainer's mind : getting your tools and talents ready to teach -- Tough topics and tough crowds -- Employee orientation programs -- Sexual harassment programs for employees and supervisors -- Workplace violence prevention programs for employees and supervisors -- Substance abuse awareness for supervisors -- Supervisory training in performance evaluations, coaching, progressive discipline, and terminations -- Conflict resolution: reaching teams and groups under stress -- Teaching a realistic stress management program -- Tips from the training trenches: some finer points.
Includes bibliographical references (pages 265-269) and index.
Pfeiffer essential resources for training and HR professionals