http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
develop the charm and charisma that attract customers and maximize sales
How to attract sales leads like a magnet -- Words and phrases that get people to want to do business with you -- How to become magnetically attractive to prospects by asking them questions and really listening to the answers -- Secrets of successful cold calling -- How to develop a magnetic telephone voice and manner -- The principle of right timing -- Magnetic prospecting -- Magnetic follow-up -- Magnetic sales presentations -- How to handle "your price is too high" and other common objections -- Magnetic closings -- Magnetic customer service -- How to attract referrals like a magnet.
Includes bibliographical references (pages 225-230) and index.