Customer intelligence : from data to dialogue /

Bibliographic Details
Main Author: Kelly, Sean, 1960-
Format: Book
Language:English
Published: Chichester, England ; Hoboken, NJ : John Wiley, [2006]
Subjects:
Online Access:Table of contents
Description
Physical Description:xxvi, 251 pages ; 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0470018585