http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
a new way to conduct ISO 9001:2000 internal audits
xii, 135 pages : illustrations ; 23 cm. + 1 CD-ROM (4 3/4 in.)
Meet your customer--top management -- Plan, do : the beginning of the PDCA cycle -- Check, act and the process model : completing the cycle -- PDCA as a process : making the most of a good plan -- Integrating ISO 9001:2000 : systems and their processes -- ISO 9001:2000 Section 4.1 and PDCA : the big picture -- Imagining an ISO 9001:2000 PDCA audit : what questions would we ask? -- The PDCA audit master : the generic ISO 9001:2000 PDCA audit tool -- Using the PDCA guide : adding ISO 9001:2000 PDCA specifics.