APA (7th ed.) Citation

Blanchard, K. H., Ballard, J., & Finch, F. E. (2004). Customer mania! Simon & Schuster Audio.

Chicago Style (17th ed.) Citation

Blanchard, Kenneth H., Jim Ballard, and Frederic E. Finch. Customer Mania! New York, NY: Simon & Schuster Audio, 2004.

MLA (9th ed.) Citation

Blanchard, Kenneth H., et al. Customer Mania! Simon & Schuster Audio, 2004.