Customer service delivery : research and best practices /
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco, CA :
Jossey-Bass,
[2006]
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| Edition: | 1st ed. |
| Series: | Professional practice series.
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| Subjects: | |
| Online Access: | Table of contents |
| Physical Description: | xxvii, 315 pages : illustrations ; 24 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and indexes. |
| ISBN: | 0787976202 (alk. paper) |